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  • Celebrating 13 Years of Happy Customers
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  • Global Customer Base
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  • ISO 9001:2008 Certified
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  • ISO 14001:2015 Certified

Contact Us

Contact Information

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By Phone

At we are continually working to improve our customer service, by assisting customers in their buying decisions. So if you have questions in mind and would like a second opinion, our friendly team is available to discuss your needs. Whether you have seen the product on our site or somewhere else on the web, call us and we will happily answer your questions. We don’t believe in forcing our customers to contact us on premium rate numbers and so we have a local number in place for all enquiries 0203 328 5655

Opening Times

The office is now closed until Wednesday 2nd January. However, we are still working away so all email enquiries will be dealt with promptly. 

Weekdays 9am - 5pm (Closed Bank Holidays)

We do not currently offer pickup from our London offices. The London offices are admin offices and we hold no stock there. We do not have a public facing shopfront,  we are online only

Orders placed on the site outside of business hours will be processed on the next business day.  

International Shipping Quote

If you want an item to be shipped to you outside of England , Wales and Scotland, please complete the form here and a member of the team will respond asap to you. 

Returns Address

Please note that we do not accept any returns to this address, we are not a physical shop, and we do not stock products at any of our London admin offices. To discuss a return please call or email us, and if appropriate a returns number willl be allocated to you. You will then be given an address to which you can ship the goods. The returns address may be one of our northern warehouses, or directly back to one of our manufacturers warehouses. Each case is unique so please contact us first. Any items shipped back to us without authorisation will be rejected immediately.  

By Email

Sometimes it’s just easier to send a quick email to have a question answered, and so we have a team that responds to your questions online too. Send us an email to the following [email protected] and we will reply within 4 hours. Even if you email out of hours, you can expect an answer within 8 hours. So if you think of something to ask on an evening or weekend, don’t hesitate to email us. We look forward to hearing from you. 

Email Quote

If you are requesting a quote, please include a link to the product that you are interested in. This will help our team to work faster on your request.